How to Request POD Signature within a Load

In addition to the menu items, A Driver can request a POD Signature within a load.

After departing from the Shipper address, and arriving at the Delivery location, tap Deliver Tasks.

The title of this button may differ, depending on your fleet’s configuration.

For more information on this process, reference Signify Arrival at Shipper Address.

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Tap Request POD Signature.

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You have the option to select documents from different batches.

Documents are not pre-populated, so the Driver must use the Search bar to search for specific loads.

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To see batches that have been sent to the User, tap the View link .

A new screen opens, displaying the documents in the order that they were uploaded, with the Date and Time of the scan.

Tapping Back returns you the load workflow screen.

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Once the documents have been selected, scroll down if necessary, and tap Next.

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Enter the Email or Phone Number of the recipient who requested documents, then tap Send.

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When the requested documents have been sent, the Confirmation screen will appear.

Tap Complete to finalize the process and return to the load workflow screen.

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